Do you service equipment you did not supply?

Yes, routinely. A large share of our field work is on third-party and legacy equipment, particularly STATCOM, DSTATCOM and UPS installations whose original supplier has discontinued the line or left the market.

Is refurbishment actually worth it?

Often, yes. A refurbishment typically costs a fraction of replacement and avoids the outage, civils and recommissioning that a new asset forces. Where it is not worth it we will say so. The assessment comes before the quote.

Where do you operate?

Our certified field technicians work across North America, Europe and APAC, supported by facilities in New Berlin, Wisconsin and Kibworth Beauchamp, Leicestershire. Coverage is arranged per contract, including response-time commitments where uptime justifies them.

What does a preventive maintenance visit cover?

It depends on the platform, but typically: thermal inspection and connection torque checks, capacitor and fan condition assessment, battery testing, control and protection verification, alarm history review, firmware status, and a written report with any recommended remedial work prioritized.

Can you support us out of hours?

Yes. Emergency response and out-of-hours support are available under maintenance agreements, and our monitoring platform means many issues are diagnosed remotely before an engineer is dispatched.

Part of Severn Drives & Energy - UK's leading power systems specialists

RenewableEnergy & Drives

RenewableEnergy & Drives

Power module components laid out during a workshop refurbishment

FIELD SERVICES

FieldServices,Commissioning&Refurbishment

Certified engineers on site anywhere in the world, and a workshop that still rebuilds equipment other people have written off.

Coverage: North America, Europe, APAC
Facilities: New Berlin, WI & Leicestershire, UK
Scope: Commission, maintain, repair, refurbish
Legacy: PureWave & DSTATCOM supported

The equipment is the easy half.

A power system is only as good as the commissioning that proved it and the maintenance that keeps it proven. Our field teams cover the whole lifecycle: factory and site acceptance testing before energization, preventive maintenance on a defined schedule afterwards, and diagnostic support when something behaves in a way the manual does not describe.

We also do the work most suppliers decline. When a manufacturer discontinues a product line, the installed base does not disappear. It just becomes unsupported. RE&D acquired the PureWave power quality business precisely so that fleet would keep running, and our workshops rebuild power modules, replace obsolete components and return legacy systems to service rather than quoting a replacement.

That extends to third-party equipment. Refurbishment of an existing DSTATCOM or STATCOM installation is frequently a fraction of the cost of replacement, and avoids the outage, the civils and the recommissioning that a new asset would force.

CAPABILITIES

Service scope

On-site testing & commissioning
Ensuring systems are installed, configured and performing to specification before they are handed over to operations.
Factory & site acceptance testing
FAT before shipment and SAT after installation, verifying system integrity at both ends and reducing the risk carried into energization.
Preventive maintenance
Scheduled maintenance programs, including the defined quarterly and annual regimes for PureWave systems, to cut downtime and extend equipment life.
Troubleshooting & diagnostics
On-site fault finding for behavior that does not match the alarm list, backed by remote diagnostics and factory engineering support.
Repairs & refurbishment
Workshop rebuild of power modules, converters and control assemblies, restoring legacy and damaged systems to full performance.
System expansions & retrofits
Adding capacity, replacing obsolete assemblies or integrating new components into existing installations with minimal operational disruption.
Battery replacement & augmentation
End-of-life battery replacement and capacity augmentation for UPS and storage systems, including chemistry changes where the duty has moved on.
Spares & obsolescence management
Held spares and component-level sourcing for discontinued product lines, so an obsolete part is a lead time rather than a replacement project.

APPLICATIONS

Where this gets deployed.

New system commissioning and energization
Annual and quarterly maintenance contracts
Emergency response and fault diagnosis
DSTATCOM and STATCOM refurbishment
Legacy PureWave UPS and SMS support
Capacity expansion of existing installations
Post-fault damage assessment and rebuild

Industries served

Data Centers Utilities & Grid Industrial & Manufacturing Renewables & Storage Oil & Gas Water & Wastewater Mining & Metals

COMMON QUESTIONS

Questions we get asked most.

Do you service equipment you did not supply?: Yes, routinely. A large share of our field work is on third-party and legacy equipment, particularly STATCOM, DSTATCOM and UPS installations whose original supplier has discontinued the line or left the market.
Is refurbishment actually worth it?: Often, yes. A refurbishment typically costs a fraction of replacement and avoids the outage, civils and recommissioning that a new asset forces. Where it is not worth it we will say so. The assessment comes before the quote.
Where do you operate?: Our certified field technicians work across North America, Europe and APAC, supported by facilities in New Berlin, Wisconsin and Kibworth Beauchamp, Leicestershire. Coverage is arranged per contract, including response-time commitments where uptime justifies them.
What does a preventive maintenance visit cover?: It depends on the platform, but typically: thermal inspection and connection torque checks, capacitor and fan condition assessment, battery testing, control and protection verification, alarm history review, firmware status, and a written report with any recommended remedial work prioritized.
Can you support us out of hours?: Yes. Emergency response and out-of-hours support are available under maintenance agreements, and our monitoring platform means many issues are diagnosed remotely before an engineer is dispatched.

Usually specified alongside this.

Services

Monitoring & Support

Continuous health monitoring, predictive fault analytics and secure remote diagnostics, so most faults are diagnosed before anyone gets in a van.

UPS Systems

Modular low-voltage UPS from 50 kW to 4.8 MW, and medium-voltage PureWave UPS to 22.5 MW at 5–25 kV. Both protect the whole facility, not one row of racks.

STATCOM & SVG

Three-level IGBT STATCOM and MV SVG customised to any size, with standard platforms to ±3600 kvar per system and 6–55 kV. Response from 5 ms, with fault ride-through, harmonic and negative sequence compensation.

Send us the single-line diagram.

We would rather look at your actual system than send you a generic proposal. Share the drawing, the constraint you are working against, and the date you need it working by.

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